My phone will not connect to the device

If your phone will not connect to the device, you can try these tips.

  • Turn off your smartphone and your device, and turn them back on again.
  • Enable Bluetooth technology on your smartphone.
  • Update the Garmin Connect app to the latest version.
  • Remove your device from the Garmin Connect app to retry the pairing process.

    If you are using an Apple device, you should also remove your device from the Bluetooth settings on your smartphone.

  • Bring your smartphone within 10 m (33 ft.) of the device.
  • On your smartphone, open the Garmin Connect app, select or , and select Garmin Devices > Add Device to enter pairing mode.
  • On your device, hold LIGHT, and select to turn on Bluetooth technology and enter pairing mode.