Requesting Assistance

CAUTION

Assistance is a supplemental feature and should not be relied upon as a primary method to obtain emergency assistance. The Garmin Connect app does not contact emergency services on your behalf.

NOTICE

Before you can request assistance, you must set up emergency contacts in the Garmin Connect app (Adding Emergency Contacts). Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available. Your emergency contacts must be able to receive emails or text messages (standard text messaging rates may apply).

  1. Hold for five seconds.

The watch vibrates when the assistance feature is activated.

  1. Wait for the countdown timer.

The watch sends a message to your emergency contacts.

TIP: Before the countdown is complete, you can hold any button to cancel the message.