My phone will not connect to the device

If your phone will not connect to the device, you can try these tips

  • Turn off your phone and your device, and turn them back on again.
  • Enable Bluetooth technology on your phone.
  • Update the Garmin Connect app to the latest version.
  • Remove your device from the Garmin Connect app and the Bluetooth settings on your phone to retry the pairing process.
  • If you bought a new phone, remove your device from the Garmin Connect app on the phone you intend to stop using.
  • Bring your phone within 10 m (33 ft.) of the device.
  • On your phone, open the Garmin Connect app, select or , and select Garmin Devices > Add Device to enter pairing mode.
  • You can hold , and select Phone to manually enter pairing mode.