| Programs |
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Prices and
availability of MetroGuides are subject to change at any time
without notice. MetroGuides will be shipped at GARMIN's discretion
with new or newly reprogrammed cartridges.
The following
programs apply to StreetPilot MetroGuides only and are available
directly from GARMIN.
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MetroGuide Buyer
Protection/Update Policy |
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The MetroGuide
buyer protection policy allows customers to return their cartridges
for a free update within 90 days of the purchase date. The cartridge
identification code and size must remain the same. To return a
MetroGuide for update, contact GARMIN Cartography Sales at 1-800-427-6460
to obtain a tracking number. The tracking number must appear on
the outside of the shipping package, and the MetroGuide must be
shipped freight prepaid to GARMIN at 1200 East 151st Street, Olathe,
KS 66062.
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| MetroGuide
Trade-In Policy |
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MetroGuide
cartridges may only be traded in for new MetroGuide cartridges.
A trade-in allowance of 25% will be applied toward the retail
purchase of any new MetroGuide cartridge, with a maximum of one
trade-in per new MetroGuide allowed.
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| MetroGuide
Lease Program |
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For those
times when you need a MetroGuide for a short period of time, you
can participate in our Lease Program. Please call 1-800-427-6460
to obtain an order form and tracking number. Initially, you will
be charged the full cost of the MetroGuide cartridge. If you return
it within 60 days, your account will be credited one-half of the
cost of the cartridge. A $9.99 handling fee will be assessed for
all returned cartridges. Electronic cartridges must be returned
undamaged or unaltered in any way.
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| Placing
Orders |
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Orders may
be placed by calling 1-800-800-1020, 913-397-8200 or via fax at
1-800-801-4670, 913-397-8282 or 913-397-0868. Please be sure to
specify method of shipment with your order.
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| Help
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If you need
assistance with cartography questions, you may call 1-800-427-6460,
or call the cartography administration desk at 913-397-8200; please
fax questions to 1-800-801-4670 or 913-397-0868. You may also
e-mail us at [email protected].
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