Viewing Invoices

Invoices are sent every month to the email address of the billing account contact. To add additional billing contacts, contact the Professional Billing team (Getting More Information). Up to twelve months of invoices are available online.

  1. From the Settings tab, select the Billing tab.
  2. Click View Invoices.
  3. Select the invoice to view.

    The invoice summary includes these features.

    • Billing contact information

    • Total amount due, including the current month's usage plus any past due payments

    • Due date of the invoice

    • Late payment rate if payment is not made by the due date

    • Late payment charges, if applicable

    The detailed usage includes these features.

    • Device IMEI number

    • Service plan used

    • Monthly charges for the plan

    • Usage date recorded

    • Number of bytes (units) used for that date (byte-based plans)

    • Charge for the usage

      NOTE: If the usages falls within the allotted number of bytes for the plan, the charge is $0.00. If the device has used all available bytes for the plan, there is a charge for the usage. Overage charges apply to Professional Flex plans.
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