Updates & Downloads

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iQue 3600 English-only software version Release 6

as of August 9, 2007

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View installation instructions and system requirements

Notes:

• The Palm Que API Library Ver 1 patch is no longer necessary since all changes made in the Palm Que API Library Ver 1 patch have been incorporated into Release 4 and later.
• If you've installed our patches in the past, it is possible to encounter a problem after updating to the latest full release and restoring your data. Therefore, it is recommended that you delete any of the following files that exist in the Backup directory in your Palm user profile on your computer: any QueAPILib files, any QueFind files, and QueClock. Once you've deleted these files from your computer, perform a hard-reset on your iQue and Hotsync to your user profile to restore your data. (Users of card backup utilities may also need to keep old versions of GrmSystem and Mmcsd from being restored.)
• Please check to see that the latest software update has not previously been loaded before performing the update. To find the current version:
  A. Go to the Launcher (tap on the house icon in the lower-left corner).
  B. Tap the menu icon (it is the 'down-arrow' icon just to the right of the house icon in the lower-left corner).
  C. A drop-down menu will appear.
  D. Tap the Info... menu item.
  E. Tap the Version button at the bottom of the screen. If the second line of the screen displays Palm OS software v.5.2.1r6, then the update has already been performed.
  
  
• Repair services are no longer available for this product

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Change History

Changes made from version Release 5 to Release 6:

• Que Applications:
• Corrected a problem that caused lockups in QueTurns on certain routes.
• Improved 'Find Along Route' in QueFind for metric values.

Changes made from version Release 4 to Release 5:

• Routing:
• Improved routing support for tolled roads particularly in Austria and Switzerland.

Changes made from version Release 3 to Release 4:

• GPS:
• Added support for QueAPILib 3.0.
  
  
• Mapping:
• Improved the display of waypoints by re-highlighting them after zooming, if they were previously highlighted.
• Changed the active track log color to improve visibility.
• Corrected the display and highlighting of waypoints after creating them from QueMap.
• Corrected the Indonesian Southern grid, which had been using the wrong longitude of origin.
  
  
• Que Applications:
• Added support for 24-hour time display, as well as other PalmOS supported formats, in certain Que applications.
• Improved the display of pre-1990 dates in certain Que applications.
• Increased the maximum waypoint limit from 4096 to approximately 10,000.
• Corrected a problem with the map’s zoom popup that could sometimes occur in the Address Book application.
• Corrected handling of next appointment field in QueClock when private records are used.
• Corrected a problem that caused certain applications to exit if the escape button was pressed while a Turn Popup window was being displayed. Now it just closes the Turn Popup.
• Corrected a problem where the unit wouldn’t auto-off if an alarm occurred while in QueVoice and the alarm message wasn’t manually dismissed.
  
  
• PIM:
• Corrected a problem with the manual creation of waypoints in the Address Book while using the Indonesian Irian, Indonesian Southern, Swiss, Taiwan, Dutch, and Qatar (QNG) grids.
• Updated the First Aid waypoint symbol.
  
  
• SD/MMC:
• Improved handling of large memory cards in CardInfo.
  
  
• Searching:
• Corrected a problem searching Fishing HotSpots maps.
  
  
• System:
• Corrected a problem with the Voice Guidance volume not always staying at the value at which it was set.
• Broadcast the sysExternalConnectorAttachEvent & sysExternalConnectorDetachEvent PalmOS notifications when something is attached to or detached from the Universal Connector.

Changes made from version Release 2 to Release 3:

• Audio:
• Added ability to control bass boost.
• Made recording more robust.
• Improved stereo sound playback.
  
  
• GPS:
• Added QueHunt&Fish and QueSun&Moon applications.
• Corrected a rare problem that prevented the unit from acquiring satellites.
• Improved warnings when setting a new location or elevation is not allowed.
  
  
• Navigation/Routes/Routing:
• Improved behavior when Route and Track memory becomes full.
• Improved routing in certain unusual circumstances.
• Added “Best-order” via point sorting.
• Added the ability to cancel a Detour.
• Improved visibility of route destination by drawing a checkered flag at the destination point when arriving.
• Always re-center the map on the vehicle after calculating a route.
• Improved overall unit responsiveness when navigating extremely dense maps.
• Eliminated rare instances of drawing routes backward through roundabouts.
  
  
• Mapping:
• Added User Grid support.
• Updated the Austrian datum.
• Added the ability to view tide point information.
• Added the ability to measure the distance between two points using the “Measure Distance” item in the “Que” menu of QueMap.
• Improved default map zoom settings.
  
  
• PIM:
• Added ability to set a negative altitude for a waypoint.
• Increased the number of waypoint symbols available.
• Improved cooperation between password-entry dialogs and the Datebook.
• Improved beaming of Datebook appointments that have a location attached.
• Added alarm and Next Appointment Today features to QueClock.
  
  
• SD/MMC:
• Improved card accesses.
  
  
• Searching:
• Improved marine searching capabilities.
• Added “Near Current Route” searching.
• Improved messages when attempting a search that is not possible with the current map data.
• Improved searching in certain unusual circumstances.
• When pre-filling the address fields in QueFind from the Address Book, correctly recognize the street number and street name, regardless of whether the street number is before or after the street name.
  
  
• System:
• The REC button will no longer turn the unit on.
• Added brightness adjustment functionality to the Power key.
• The unit now turns off (instead of entering low power mode) after an alarm wakes the unit up when the GPS antenna is open.
• Improved cooperation between password-entry dialogs and the Pen Input Area.
• Voice guidance data copied to an expansion card using the VoiceGuidanceBackup utility will automatically get restored after a hard reset. The VoiceGuidanceBackup utility is available for download separately.
• Added third party developer access to “Low Power Mode”.

Changes made from version Release 1 to Release 2:

• Audio:
• Reduced the size of new recordings in QueVoice by storing them in a compressed format. (This option can be disabled.)
• Improved MP3 playback while receiving voice navigation guidance.
• Improved support for Variable Bitrate MP3’s.
• Improved playback of low-bitrate and corrupted MP3 files.
• Corrected minor issues with MP3 and WAV file detail information.
• Restored display of Graffiti area when switching to QueAudio from a high-color application.
• Improved speed of changing categories for large QueVoice recordings.
• Improved the handling of HotSync when voice navigation guidance is playing.
  
  
• GPS:
• Corrected memory usage in QueGPS.
• Corrected elevation display to Mean Sea Level instead of WGS84.
• Support for auto-locate mode made more robust.
• Prevented incorrect altitudes from keeping the unit from acquiring satellites.
• Improved initial satellite acquisition performance at extreme temperatures.
• Corrected potential memory corruption problem that could occur when tracking more than one WAAS satellite simultaneously.
• Improved the display of Maidenhead grid coordinate data.
• Corrected the display of position data when a non-WGS84 datum was being used.
  
  
• Navigation/Routes/Routing:
• Improved navigation instructions to more often include which side of the road the destination is on.
• Created an off-road route when routing to a point that is not near any roads.
• Added support for canceling route calculation while acquiring satellites.
• Made improvements to automatic route generation.
• Improved routing, mapping, and searching support for unnamed waypoints.
• Turn Preview forms and voice guidance are always provided when initially getting on a route.
• Eliminated repetitive start navigation messages.
• Improved guidance information for certain special cases.
• Eliminated asserts for saved routes of certain sizes.
• Modal QueRoutes form is always allowed to be displayed, even if the unit is reset while it is being displayed.
• Improved QueRoutes support for up/down keys.
• Improved handling for Editing Vias.
  
  
• Mapping:
• Added a third state (numbers only) for the data fields in QueMap.
• Improved map drawing when there is difficulty reading from the card.
• Corrected memory usage when repeatedly zooming the map when a route is active.
• Corrected appearance of the vehicle on the map in day colors.
• Increased the map drawing speed when routing.
• Corrected the display of distance-to-exit information when using QueMap’s information dialog on a basemap exit.
• Increased the amount of information that is displayed for many types of BlueChart® data.
• Enhanced the visibility of topo map contours by optimizing the color selection.
• Corrected display of contour line heights in metric units.
• Eliminated display of grid line and labels at the 120-foot zoom range in QueMap when they are set to 'off' in QuePrefs.
  
  
• PIM:
• Improved Datebook’s handling of appointments that have a note and are location enabled.
• Corrected display of appointments in the Date Book's Week View when the start of the week is set to Monday.
• Eliminated obscure Fatal Alert in Memo.
  
  
• SD/MMC:
• Modifications to allow reading of pre-programmed read-only memory cards.
• Improved read/write reliability of memory cards.
  
  
• Searching:
• Improved European City Select and European City Navigator address searching.
• General improvements to searching.
• Improved QueFind stability while calculating a route.
• Improved QueFind error handling when an MMC/SD card is removed and inserted.
  
  
• System:
• Improved USB connection reliability during HotSync.
• Eliminated Graffiti-area flashing when erasing Graffiti characters.
• Modifications to allow a network connection to be established.
• Improved the handling of the low battery condition.
• Improved support for Security.
• Backlight is always restored to the correct level after a low battery has been charged.
• Improved ESC key behavior in applications with non-button controls named “Close”.
• Improved battery life by setting the initial backlight level to 50%.
• Prevented static electricity from causing a hard reset.

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Installation Instructions

1. Download and save the iQue3600English-only_Release6.zip update file to a location on your computer. This file will need to be located later, so please locate this in a readily accessible folder.
   
   
2. Place the iQue in the cradle and perform a HotSync on the unit to back up any of your current data. Please ensure that the iQue is fully charged before proceeding with the software update process.
   
   
3. Perform a Hard Reset of the unit. To perform this procedure, you will need the reset tip tool, which may be unscrewed from the head of the stylus that came with your iQue. The following instructions are also included on page 1.6 of the iQue 3600 Integrated Handheld Operating Instructions manual.
   A. With the unit turned off, press and hold in the reset button on the back of the unit using the reset tip tool.
   B. Continue to hold in the reset button while you press and hold the power button.
   C. While holding in the power button, remove the reset tool from the reset hole.
   D. Continue holding the power button until the Palm logo appears on the screen.
   E. Once the Palm logo appears, release the power button.
   F. Press the up button when prompted to confirm the erase of user data.
   
   
4. A new User for the software update will need to be created for use during the software update process.
   A. Start by launching the Palm Desktop application.
   B. Go to the Tools menu, then select Users... to display a list of the current users.
   C. Click on the New... button to display the New User window.
   D. Enter a unique name for the User, such as Release6, and then click OK.
   E. Close out of the Users window by clicking OK.
   
   
5. If you are using Intellisync Lite or another synchronization program, from within that program, configure your new user to synchronize with the Palm Desktop or any available alternative that does not contain your primary data.
   
   
6. Install the software update to the new user (Release6).
   A. Double click the iQue3600English-only_Release6.zip, then unzip to a location that can be easily found, such as the Desktop. There will be three files: Updater.prc, UpdaterData.pdb, and a copy of these instructions (iQue 3600 Release 6.txt).
   B. Double click the Updater.prc file. This will open the Palm Desktop Install Tool.
   C. Select the new user that you have created (Release6), and click OK.
   D. Double click the UpdaterData.pdb file to place it in the Palm Desktop Install Tool.
   E. Close the Palm Desktop Install Tool by clicking Done, then click OK.
   
   
7. Place the iQue in the cradle and initiate a HotSync. A Select User window will appear. Select the new user (Release6) that you have created for the update. The Updater.prc and UpdaterData.pdb files will then be installed on the iQue.
   
   
8. You may update the iQue while it is in or out of the cradle. However, once the update has begun, do not place the iQue into or remove the iQue from the cradle. This could interrupt the update. Also, it is very important that the iQue does not lose power during the update process, so please verify that the battery is fully charged if you won't be powering it externally. Failure to charge the iQue fully prior to updating the software may result in a permanent loss of the OS.
   
   
9. Locate the Application called Updater. It can be found under the category of All. Once you have located the Updater Application, tap on it once. Then follow the on-screen instructions.
   
   
10. After about 4 minutes, the green light at the top of the unit will turn off. Once the green light at the top of the unit has disappeared, remove the iQue from the cradle (if necessary) and perform a Soft Reset using the reset tip tool. To perform a Soft Reset, press the reset tip tool into the Reset hole on the back of the iQue. The unit will restart within about ten seconds of the Soft Reset. Follow the on-screen setup instructions.
    
    
11. Verify that the software update was successful.
    A. Go to the Launcher (tap on the house icon in the lower-left corner).
    B. Tap the menu icon (it is the 'down-arrow' icon just to the right of the house icon in the lower-left corner).
    C. A drop-down menu will appear.
    D. Tap the Info... menu item.
    E. Tap the Version button at the bottom of the screen. The update was successful if the second line of the screen displays Palm OS software v.5.2.1r6.
    
    
12. If you are using Intellisync Lite or another synchronization program, from within that program make sure the current user is set to the User name that you have been previously using to identify your iQue.
    
    
13. To restore your previous information to the iQue, place the iQue in the cradle, then perform a HotSync. A window will appear asking to select a User. Select the User name that you have been previously using to identify your iQue on your PC, and your information will be restored to the iQue.
    
    
14. Delete the temporary user (Release6) by going back to the Users window in the Palm Desktop. Select the user, click Delete... then click YES to delete it.
    
    

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System requirements

1. IBM-compatible PC running Windows 2000 or later operating system and an available USB or Com 1, 2, 3, or 4 port.
2. PC Interface Cable for your GPS unit. The PC Interface Cable may be purchased through your local Garmin distributor or ordered direct from our Online Store.

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