Merchandise in its original condition may be returned for a refund within 30 days of purchase. Opened software and downloadable products are nonrefundable.
Call 800-800-1020 or email us to get a return material authorization (RMA) number before returning any merchandise. Once you have an RMA number, send us your return with the RMA number marked clearly on the outside of the box. Shipping fees for returns are your responsibility.
1200 East 151st St.
RMA Number: (insert your RMA number here)
Dock Door #24
Olathe, KS 66062
Only items purchased at our Chicago store may be returned there.
Items purchased at retail or online stores must be returned where you purchased them. Return policies may vary. Restocking fees may apply. Contact the dealer directly for return policy information.