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Service an out-of-warranty product in three easy steps:
Garmin offers a complete factory overhaul of the models below. Select a product from the pull-down menu below to view the flat-rate repair charge. Rates include shipping and handling.
Note: Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer.
Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing, request a Return Material Authorization (RMA) tracking number, and arrange payment. You will need to provide the unit's serial number (if applicable), your return shipping address, and a daytime telephone number. ***Aviation Panel Mount or Aviation Remote Mount products require an authorized person to return the aircraft system to service after product repair. Please arrange RMA's through your favorite Authorized Garmin Aviation Service Center.***
Phone:
1-800-800-1020
913-397-8200
Fax:
(913) 440-8280.
E-mail:
Tech Support
For Garmin AT/Apollo products only:
Phone:
1-800-525-6726 (U.S.)
1-800-654-3415 (Canada)
503-391-3411
Fax:
503-364-2138
E-mail:
Tech Support
Once you have received the RMA number, securely package the unit and ship it (insured) to the following address:
Garmin International
1200 E. 151st Street
RMA Number: (insert your RMA number here - see above)
Dock Door #29
Olathe, KS 66062 USA
For Garmin AT/Apollo products only:
Garmin AT, Inc.
RMA Number: (insert your RMA number here - see above)
2345 Turner Rd. SE
Salem, OR 97302