Q. I purchased a unit through an online auction and Garmin has just informed me that the unit is stolen. What can I do?
A.
If a unit is purchased through an online auction, such as eBay, and that unit is found in our stolen-units database, Garmin is not obligated to release any registration or unlock code information. Also, please be aware that Garmin can request that the stolen unit be returned to Garmin without compensation and report this information to law enforcement authorities.
If the product has already been returned to Garmin for service and is determined by Garmin to be stolen merchandise upon receipt at Garmin’s facility (through a serial number match), Garmin reserves the right to return the product to its rightful owner or send it to the investigating law enforcement authorities.
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- Related FAQs:
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- Can I legally purchase Garmin MapSource software on eBay or any other online auction site?
- I purchased my MapSource program from an online auction site, but when I try to use the program, it says the product has already been used. What am I doing wrong?
- Does Garmin have any authorized dealers on eBay or any other online auction site?
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