NexTraq

Established in 1963, Park Ellis ServiceMaster, a full service cleaning and disaster restoration company, needed a GPS fleet tracking and dispatching solution to monitor service vehicles and better communicate with its drivers. With 2 offices and 15 vehicles in its fleet, Jeff Amstutz, operations manager for Park Ellis ServiceMaster, knew the potential benefits and cost savings a GPS fleet tracking solution could provide his organization.

Amstutz researched several GPS fleet tracking solutions and GPS-enabled smartphones before selecting the NexTraq Fleet Tracking solution due to its ease of use and value. “The NexTraq platform proved to be the most economical solution for our organization and I knew we could achieve substantial savings in fuel, maintenance and operational costs,” he said.

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FleetEyes

The FleetEyes application is fully integrated with GEM Ambulance’s current CAD system, while the AirLink devices provide the cellular and Wi-Fi connectivity for critical two-way data transfer of information, such as vehicle location and speed. By allowing centralized dispatch personnel to run transportation instructions through the AirLink devices, which in turn deliver the information to in-vehicle Garmin navigation devices, any data entry errors are corrected to eliminate the possibility of bad location information reaching drivers in the field.

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TSO Mobile

The Challenge: Straight Line Plumbing had the all too common issue of how to get their service technicians to their jobs quickly and efficiently. Accomplishing this without wasting time in finding the job location and having to make multiple calls to and from the office was always a difficult task.

The Solution: TSO Mobile implemented solution(s) whereby their existing billing and dispatch system ties into TSO's innovative, on-line software. Now, dispatchers simply do order entry into their system and effortlessly all data is delivered in cabin to the driver. The Garmin Navigation Device then guides the driver to the destination all the while providing detailed feedback of driver position, ETA, and order status directly to the TSO Mobile Web interface and simultaneously to Straight line's billing-dispatch software. This saves time and money by reducing miles driven, improving service to their customers, lowering their insurance rates, and improving overall operations.

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The Challenge: Allied Mechanical was using cellular phones to communicate work orders and track their field technicians. This proved to not meet their needs efficiently and they needed a more robust system that would lend accurate tracking along with in cabin communication. The requirement was a system that would track vehicles live, dispatch work orders to field techs, and receive live status updates on those work orders.

The Solution: TSO Mobile deployed its fleet mobility director service utilizing Garmin navigation devices which encompasses state-of-the-art GPS tracking, work order, and fleet management. Allied assisted in developing and refining the work orders system within the TSO Mobile Application by providing valuable insight into their day-to-day operations.

Today all of Allied Mechanical's work orders are inputted into the TSO Mobile application. Live work order statuses are tracked from when they are received at the Garmin right through to when they are marked completed at the job site. This technology has streamlined the entire workflow process and become an integral part of their dispatch operations.

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Reltima

Mike Guiliano of Guiliano Carting in Sayerville, NJ had a problem that is all too common in the trash collection and hauling industry. How does a manager reroute a truck in near real-time and get accurate directions to a driver as he/she works throughout the day?

After a critical success factor analysis it was suggested that Guiliano pilot the Reltima Driver/Dispatch System–a real-time tracking and fleet management application with integrated routing and dispatch.

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InSight USA and Guardian EMS

Guardian EMS evaluated many GPS tracking solutions before deciding to purchase StreetEagle integrated with Garmin Personal Navigation Devices (PND's). This system gave Guardian EMS the ability to track, route, and navigate their fl eet in an all-in-one package. Using StreetEagle with Garmin Nuvi 350’s allowed the company to: track and locate vehicles, navigate drivers, communicate with drivers and more.

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Universal Tracking Solutions and ABC Cutting Contractors, Inc.

ABC Concrete Cutting in Indianapolis uses Universal Tracking Solutions and Garmin to manage their fleet by keeping track of driver's positions, real-time, and verifying arrivals, departures, speeds, and idling.

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Pedigree Technologies OneView® and Robert Gibb & Sons

Robert Gibb & Sons had been working with Pedigree Technologies to customize a solution for machine health monitoring and remote diagnostics specifically for the HVAC industry. Pedigree suggested they incorporate their fleet management and dispatch applications which use Garmin's personal navigation devices, allowing Robert Gibb & Sons to route their service technicians more efficiently.

After implementation, Robert Gibb & Sons can dispatch the closet technician, with the right part, tools and skill set, to a job site, resulting in decreased equipment downtime (estimated to be as much as 80 percent) and increased customer satisfaction.

Pedigree Technologies OneView® was created to help businesses who service and support static and mobile equipment and manage their distributed workforce while supporting multiple forms of people, plants and equipment.

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Wireless Matrix

Using hybrids and alternative fuel-based cars, sedans and sport utility vehicles, Econation is a “green” alternative to traditional ground transportation. The company provides transportation for entertainment industry awards shows and events, and chauffeurs some of Hollywood’s most elite celebrities.

The company realized the need for greater fleet visibility in order to increase productivity and improve customer service. This led them to investigate GPS tracking solutions. Outfitting their entire fleet allowed Econation to see the real-time location of each vehicle as well as where it had been and where it was going. It also allowed Econation to discover excessive idling by drivers.

With a little driver coaching, Econation has reduced its idle time by 30 to 40 percent.

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