- StreetPilot c330 FAQs - Summary
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- How do I arrange to get my Garmin unit repaired in the U.S.?
- My StreetPilot c330 unit says ?Can?t Unlock Maps? when I power it on. What is the problem?
- What is WAAS?
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- StreetPilot c330 FAQs - Detailed List
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Q. How do I arrange to get my Garmin unit repaired in the U.S.?
A. In order to get your Garmin unit serviced, please call our technical support department at one of the following numbers:
tel. 800-800-1020 or 913-397-8200
fax. 913-440-5488
Garmin's technical support department is available M-F, 8:00-5:00, Central Time (except holidays).
When calling technical support, please have available the serial number of the unit, the return shipping address, and a daytime telephone number. A Product Support Specialist will provide you with a Return Material Authorization tracking number (RMA#) and shipping instructions.
Once a RMA number has been issued, ship the unit (insured) to the following address:
Garmin International
1200 E. 151st Street
RMA Number: (insert the RMA number here - see above)
Dock Door #1
Olathe, KS 66062 USA
Please note: Garmin recommends that return items are shipped through a carrier that offers shipment tracking as well as shipping insurance. When insuring your return item, please declare the full value of the shipment so that it is completely protected in the event that the shipment is lost or damaged. If return items are not shipped through a carrier that offers shipment tracking and the return items are not insured for their full value, you will be responsible for any loss or damage to the product during shipping.
Please note: The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.
Related FAQs:
- Do I have to subscribe to a service to use my GPS?
- Does Garmin make an instructional video for my GPS unit?
- Is my eTrex unit waterproof?
- What are the differences between the GPS 72 and the GPS 76?
- Will my GPS unit float?
- Do units of the 72/76 series have audible alarms?
- Why can't I get a speed reading from the speed sensor attached to my fishfinder or sounder?
Q. My StreetPilot c330 unit says ?Can?t Unlock Maps? when I power it on. What is the problem?
A. There is an issue with the pre-loaded maps that requires service. To arrange for factory service, submit a technical support request to Garmin using our online form at:
http://www.garmin.com/contactUs/techSupport.jsp
Be sure to complete all fields and write ?Can?t Unlock Maps? in the question field. We will create an RMA number for you and send you shipping instructions for warranty repair. If you prefer to call, you may contact support at 1-800-800-1020.
Q. What is WAAS?
A. WAAS stands for the "Wide Area Augmentation System".
WAAS is an FAA-funded project designed to improve the overall accuracy and integrity of GPS signals for flying in instrument meteorological conditions, primarily during the approach and landing phases of flight. It is a space-based system that broadcasts integrity information and correction data as determined by ground reference stations. At this time, the system is still in the development stage. The goal is to provide reliable signals with an accuracy of seven meters (21-22 ft), both horizontally and vertically, 95+% of the time. Current tests show the actual accuracy to be on the order of 2-3 meters. See http://gps.faa.gov/Programs/WAAS/waas.htm for more information.
For those GPS units that are WAAS enabled, a second antenna is not necessary to receive the signal.
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