Q. How do I arrange to get my Garmin unit repaired in the U.S.?
A. In order to get your Garmin unit serviced, please call our technical support department at one of the following numbers:
tel. 800-800-1020 or 913-397-8200
fax. 913-440-5488
Garmin's technical support department is available M-F, 8:00-5:00, Central Time (except holidays).
When calling technical support, please have available the serial number of the unit, the return shipping address, and a daytime telephone number. A Product Support Specialist will provide you with a Return Material Authorization tracking number (RMA#) and shipping instructions.
Once a RMA number has been issued, ship the unit (insured) to the following address:
Garmin International
1200 E. 151st Street
RMA Number: (insert the RMA number here - see above)
Dock Door #1
Olathe, KS 66062 USA
Please note: Garmin recommends that return items are shipped through a carrier that offers shipment tracking as well as shipping insurance. When insuring your return item, please declare the full value of the shipment so that it is completely protected in the event that the shipment is lost or damaged. If return items are not shipped through a carrier that offers shipment tracking and the return items are not insured for their full value, you will be responsible for any loss or damage to the product during shipping.
Please note: The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.
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- Do I have to subscribe to a service to use my GPS?
- Does Garmin make an instructional video for my GPS unit?
- Is my eTrex unit waterproof?
- What are the differences between the GPS 72 and the GPS 76?
- Will my GPS unit float?
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Q. Can I load maps for my StreetPilot 2610/2650 to a microdrive card? If so, which brand should I use and do I need a card reader?
A. The StreetPilot 2610/2650 is compatible with the IBM/Hitachi 1 GB microdrive. Detailed maps may be loaded to the 1 GB microdrive while it is in the unit?you do not need to purchase a separate card reader to download maps onto the microdrive. However, GS MagicStor microdrives are not compatible with the StreetPilot 2610/2650.
Related FAQs:
- Is the StreetPilot 2610/2650 capable of sending or receiving NMEA data?
Q. Is the StreetPilot 2610/2650 a USB 1.1 or 2.0 device? Can I use a Card Reader to download maps to this unit? Will a USB 1.1 or 2.0 Card Reader speed up the transfer of maps to the data card? What method will provide the fastest transfer of data to a data card?
A. The StreetPilot 2610/2650 is a USB 1.1 device. And, yes, you can use either a USB 1.1 or 2.0 Card Reader to speed up the transfer of maps to the Data Card. Using a USB 2.0 card reader will result in the fastest transfer of data to a card reader.
Related FAQs:
- Is the StreetPilot 2610/2650 capable of sending or receiving NMEA data?
Q. Can I upload and download waypoints, routes, and tracks between my computer and the StreetPilot 2610/2650?
A. Waypoints, routes, and tracks may be uploaded and downloaded between the PC and the StreetPilot 2610/2650. However, the Street Pilot 2610/2650 does not have the capability to perform a Tracback along a previously recorded tracklog. Additionally, if you create a route on the PC and would like to activate this route without the StreetPilot 2610/2650 recalculating the route, you must first turn off the Automatic Route Recalculation feature. To turn this feature off, press the Menu button, select the Options icon, and choose the Guidance Tab. The first item on this tab is the Automatic Route Recalculation field. It can be configured to ensure the unit does not recalculate a route you have created on the PC.
Related FAQs:
- Is the StreetPilot 2610/2650 capable of sending or receiving NMEA data?
Q. Will updates be available for the map detail that's preloaded on the StreetPilot 2620?
A. Map updates will be available to customers who purchase a StreetPilot 2620. The price of the update is $150. The information about these updates can be found at the following link:
http://shop.garmin.com/cartography/mapsource/update/cd_update_details.asp?CD=010-10391-05
Q. Is there currently extra space on the StreetPilot 2620's hard drive for additional maps?
A. Yes. The amount of space available for additional maps will depend upon the version of City Navigator that is loaded to your StreetPilot 2620. City Navigator version 5.00 will leave approximately 500 MB and version 6.00 will leave approximately 300 MB available. The preloaded mapset cannot be overwritten using MapSource. MapSource will only load maps to the remaining space on the hard drive. This amount of space is subject to change as updates occur to the preloaded database.
Q. What is a Waypoint?
A. Waypoints are locations or landmarks worth recording and storing in your GPS. These are locations you may later want to return to. They may be check points on a route or significant ground features. (e.g., camp, the truck, a fork in a trail, or a favorite fishing spot).
Waypoints may be defined and stored in the unit manually, by taking coordinates for the waypoint from a map or other reference. This can be done before ever leaving home. Or more usually, waypoints may be entered directly by taking a reading with the unit at the location itself, giving it a name, and then saving the point.
Waypoints may also be put into the unit by referencing another waypoint already stored, giving the reference waypoint, and entering the distance and compass bearing to the new waypoint.
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- What are the differences between the eTrex units?
- How is the Thumb Stick (five-position cursor switch) used on the eTrex Venture, Legend, or Vista?
- Why are there waypoints in my waypoint list beginning with the letter "T"?
- Can I use Loran TD coordinates on my Garmin GPS?
Q. What is WAAS?
A. WAAS stands for the "Wide Area Augmentation System".
WAAS is an FAA-funded project designed to improve the overall accuracy and integrity of GPS signals for flying in instrument meteorological conditions, primarily during the approach and landing phases of flight. It is a space-based system that broadcasts integrity information and correction data as determined by ground reference stations. At this time, the system is still in the development stage. The goal is to provide reliable signals with an accuracy of seven meters (21-22 ft), both horizontally and vertically, 95+% of the time. Current tests show the actual accuracy to be on the order of 2-3 meters. See http://gps.faa.gov/Programs/WAAS/waas.htm for more information.
For those GPS units that are WAAS enabled, a second antenna is not necessary to receive the signal.
Q. What is the largest CF card or microdrive the StreetPilot 2610 will accept? Will I be able to download the entire volume of North American City Navigator v5 onto this data card?
A. Using a compatible 2 GB CF card, you may download the entire volume of North American City Navigator (1050 maps at almost 1.5 GB). The StreetPilot 2610/2650 is compatible with the IBM/Hitachi microdrive 1 GB card. However, the StreetPilot 2610/2650 is not compatible with MagicStore microdrives or the Hitachi 2 GB and 4 GB microdrives.
Related FAQs:
- Is the StreetPilot 2610/2650 capable of sending or receiving NMEA data?
Q. I would like to use my StreetPilot 2610/2650 as a handheld. Is there a battery compartment in the unit or can I purchase a battery pack?
A. While the StreetPilot 2610/2650 is able to be plugged into cigarette lighter adapters in most cars and motorcycles, the unit does not have a battery compartment, and Garmin does not manufacture a remote battery pack.
Related FAQs:
- Is the StreetPilot 2610/2650 capable of sending or receiving NMEA data?
Q. Is the StreetPilot 2610/2650 capable of sending or receiving NMEA data?
A. StreetPilot 2650 is capable of sending and receiving NMEA data. You'll need to purchase a serial interface cable (available for sale as an accessory from our Online Store). This power/data cable will connect the StreetPilot 2650 to a serial port. It will provide power, and speed and backlight sensors.
Related FAQs:
- Can I load maps for my StreetPilot 2610/2650 to a microdrive card? If so, which brand should I use and do I need a card reader?
- What is the largest CF card or microdrive the StreetPilot 2610 will accept? Will I be able to download the entire volume of North American City Navigator v5 onto this data card?
- I would like to use my StreetPilot 2610/2650 as a handheld. Is there a battery compartment in the unit or can I purchase a battery pack?
- Is the StreetPilot 2610/2650 a USB 1.1 or 2.0 device? Can I use a Card Reader to download maps to this unit? Will a USB 1.1 or 2.0 Card Reader speed up the transfer of maps to the data card? What method will provide the fastest transfer of data to a data card?
- Am I able to connect an external antenna to my StreetPilot 2610/2650?
- Can I upload and download waypoints, routes, and tracks between my computer and the StreetPilot 2610/2650?
Q. Am I able to connect an external antenna to my StreetPilot 2610/2650?
A. Yes. The StreetPilot 2610/2650 contains an external MCX jack which allows you to connect either a GA 27C remote antenna or a GA 26C (with the help of a MCX to BNC adapter). These accessories can be found Garmin's Online Store.
Related FAQs:
- Is the StreetPilot 2610/2650 capable of sending or receiving NMEA data?
Q. Can I use the "external speaker with 12/24V adapter" power cable and PC interface cable from my StreetPilot III as a backup to those included with the StreetPilot 2610/2650?
A. The external speaker/power cable and the PC interface cable that are used for the StreetPilot III are not the same as what's used for the StreetPilot 2610/2650. The StreetPilot 2610/2650 utilizes a USB PC interface while the StreetPilot III uses a serial PC interface. The StreetPilot 2610/2650 external speaker/power cable has been redesigned to accommodate the addition of speed and reverse light sensor data when used with a StreetPilot 2650.
Q. Is the StreetPilot 2620 just a StreetPilot 2610 with a GS MagicStor CF hard drive?
A. While the StreetPilot 2620 and StreetPilot 2610 have the same look and firmware update package, their internal hardware is different and the firmware behaves differently. Additionally, the hard drive shipped in the StreetPilot 2620 has specially enhanced firmware that makes it better suited for our application. The standard GS MagicStor or other hard drive available through normal retail distribution does not have these enhancements and, hence, may cause interference and will not work reliably with Garmin's StreetPilot 2610 or 2620. Use of hard drives that are not approved by Garmin may cause damage to the drive or the unit and, hence, void the warranty.
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