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- GPS II Plus FAQs - Summary
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- What do I do when my unit displays a "Low Memory Battery" message?
- How do I arrange to get my Garmin unit repaired in the U.S.?
- Can I interface my GPS unit with both a VHF radio and an autopilot at the same time?
- Will my GPS unit float?
- What NMEA version does my GPS unit output?
- Can I use Loran TD coordinates on my Garmin GPS?
- What is a Waypoint?
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- GPS II Plus FAQs - Detailed List
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Q. What do I do when my unit displays a "Low Memory Battery" message?
A. If you have a cigarette lighter adapter cable or a power data cable, plug the unit into a power source for three days (car, boat, etc.) to recharge the internal memory battery. If you do not have one of these cables, place a fresh set of AA batteries in the unit and leave the unit powered off for approximately five days. Once the internal memory battery is recharged, the "Low Memory Battery" message should no longer be displayed.
If the message persists, you will need to return the GPS unit to Garmin so the internal memory battery can be replaced. If this is the case, please send us a Technical Support e-mail . A Return Material Authorization (RMA) will be set up and returned to you via e-mail, along with shipping instructions. The RMA number will ensure accurate tracking and prompt return of the unit to you.
If you own an 8-channel GPS receiver unit, a marine GPS unit or chartplotter, or an aviation handheld, your unit has a non-rechargeable memory battery. You will also need to send your unit to Garmin for replacement under our flat-rate repair program. In this case, please e-mail Garmin using the above link or call Garmin Product Support at 1-800-800-1020 to arrange for an RMA number to be issued for the return of your unit.
As memory technology has advanced, many Garmin GPS units (starting in 2000) no longer require a memory battery to support user data.
Related FAQs:
- Can I "real-time track" on a PC using a GPS 12 series unit?
- Why are there waypoints in my waypoint list beginning with the letter "T"?
Q. How do I arrange to get my Garmin unit repaired in the U.S.?
A. In order to get your Garmin unit serviced, please call our technical support department at one of the following numbers:
tel. 800-800-1020 or 913-397-8200
fax. 913-440-5488
Garmin's technical support department is available M-F, 8:00-5:00, Central Time (except holidays).
When calling technical support, please have available the serial number of the unit, the return shipping address, and a daytime telephone number. A Product Support Specialist will provide you with a Return Material Authorization tracking number (RMA#) and shipping instructions.
Once a RMA number has been issued, ship the unit (insured) to the following address:
Garmin International
1200 E. 151st Street
RMA Number: (insert the RMA number here - see above)
Dock Door #1
Olathe, KS 66062 USA
Please note: Garmin recommends that return items are shipped through a carrier that offers shipment tracking as well as shipping insurance. When insuring your return item, please declare the full value of the shipment so that it is completely protected in the event that the shipment is lost or damaged. If return items are not shipped through a carrier that offers shipment tracking and the return items are not insured for their full value, you will be responsible for any loss or damage to the product during shipping.
Please note: The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.
Related FAQs:
- Do I have to subscribe to a service to use my GPS?
- Does Garmin make an instructional video for my GPS unit?
- Is my eTrex unit waterproof?
- What are the differences between the GPS 72 and the GPS 76?
- Will my GPS unit float?
- Do units of the 72/76 series have audible alarms?
- Why can't I get a speed reading from the speed sensor attached to my fishfinder or sounder?
Q. Can I interface my GPS unit with both a VHF radio and an autopilot at the same time?
A. You may interface your GPS unit with up to three external devices at the same time provided the versions of NMEA streamed by the GPS are compatible with the external device. To determine the versions of NMEA output by your GPS unit, refer to the product's owner's manual. This information is usually found near the back of the manual, just before the index.
Related FAQs:
- What interface setting do I use for my GPS when I connect it to a computer, chartplotter, autopilot, differential beacon receiver, or another Garmin GPS?
- What does the message "NO RTCM INPUT" mean?
- Why am I not receiving fish information from my sounder around obscured places like rises and ravines which are on the bottom of the lake?
- Why is placement of transducers so important?
- Where is the best place to place my thru-hull depth transducer?
- My boat has a large displacement-hull. Where should I place the transducer?
- What NMEA version does my GPS unit output?
- I have two fishfinder or sounder units. Can I run them both from the same transducer?
- Why can't I get a bottom reading when I am running in shallow water?
- I have a canvas Bimini top on my boat. Can I install my GPS antenna underneath it?
- What does the loop around the data wires on the wiring diagram for my unit mean?
- Will the radar beacon antenna installed on my boat interfere with my Garmin GPS antenna?
Can I use Loran TD coordinates on my Garmin GPS?
Q. Will my GPS unit float?
A. Currently, Garmin produces eight GPS models that have the ability to float in water. Those units are:
Garmin recommends the use of lanyards to help ensure that handheld units are not lost overboard in a marine environment.
Related FAQs:
- Do you have a retail store at your factory in the U.S. where I can buy accessories or see your products demonstrated?
- Can I order directly from Garmin?
- Can I upgrade my older Garmin unit to a newer Garmin unit?
- Does Garmin take trade-ins?
- Does Garmin make an instructional video for my GPS unit?
- How do I arrange to get my Garmin unit repaired in the U.S.?
- How do I arrange to get my Garmin unit repaired in Europe?
- Can I "real-time track" using any MapSource product and my GPS 72/76 series unit?
- Is my GPS 72/76 series unit WAAS enabled?
Q. What NMEA version does my GPS unit output?
A. All Garmin GPS manuals will list the NMEA version (some units output more than one version) for that particular unit. Generally, this information is found in the back of the manual, just before the index.
Related FAQs:
- Can I interface my GPS unit with both a VHF radio and an autopilot at the same time?
How can I change the mode of the GPSMAP 196 between land, aviation, and marine?
Q. Can I use Loran TD coordinates on my Garmin GPS?
A. Garmin has added the Loran TD format to most new GPS units. This will allow consumers who have used Loran in the past to enter their old Loran TD numbers into their new Garmin GPS receivers. The GPS does not receive a Loran signal. It will simply convert the Loran TD that you enter and convert it to Lat/Lon for display or navigation. You will need to know the Loran chain number and the two secondary towers used to record the position you wish to convert to Lat/Lon or navigate to. If you would like more information on Loran TDs and your Garmin GPS unit, please see our Loran TD Position Handbook
Once you have set up your GPS for Loran TDs, you will be able to enter your Loran TD positions. You can then switch the GPS back to Lat/Lon, and the coordinates will be converted. Since the GPS unit makes the conversion based on a static model, there may be error introduced. You can also get error if an incorrect primary/secondary station is used or the order of if the two secondary stations is incorrect. Because of this error, we recommended you mark these waypoints upon arrival, this time using the GPS signals received for the most accurate position.
Related FAQs:
- Do you have a retail store at your factory in the U.S. where I can buy accessories or see your products demonstrated?
- Can I upgrade my older Garmin unit to a newer Garmin unit?
- Can I post-process the data collected with my Garmin GPS unit to obtain greater accuracy?
- What is a map datum? Which map datum do I use?
- What is a Waypoint?
- What Garmin units feature Military Grid Reference System (MGRS)?
- Does Garmin make an instructional video for my GPS unit?
- What are the differences between the eTrex units?
- Is my Garmin unit waterproof?
- What are the differences between the GPS 72 and the GPS 76?
- Can I interface my GPS unit with both a VHF radio and an autopilot at the same time?
Q. What is a Waypoint?
A. Waypoints are locations or landmarks worth recording and storing in your GPS. These are locations you may later want to return to. They may be check points on a route or significant ground features. (e.g., camp, the truck, a fork in a trail, or a favorite fishing spot).
Waypoints may be defined and stored in the unit manually, by taking coordinates for the waypoint from a map or other reference. This can be done before ever leaving home. Or more usually, waypoints may be entered directly by taking a reading with the unit at the location itself, giving it a name, and then saving the point.
Waypoints may also be put into the unit by referencing another waypoint already stored, giving the reference waypoint, and entering the distance and compass bearing to the new waypoint.
Related FAQs:
- What are the differences between the eTrex units?
- How is the Thumb Stick (five-position cursor switch) used on the eTrex Venture, Legend, or Vista?
- Why are there waypoints in my waypoint list beginning with the letter "T"?
- Can I use Loran TD coordinates on my Garmin GPS?
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